Stitch Phone Numbers and Emails

Toll-Free Number:

  • (800) 952-5210
    For California Customers
Send Message

Customer Service:

  • (415) 800-2918
    548 Market St #99953 San Francisco CA 94104-5401 United States
  • +6 128 880 0371
    Level 3, WeWork, 100 Harris St Pyrmont NSW 2009 Australia


  • (916) 445-1254
    For California Customers

Stitch Emails:

Customer Service
General Info
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Stitch Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Stitch is 8009525210. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 25 seconds.

  • People call Stitch mainly because of return/ replace, activation/ cancellation and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Stitch Website:

Stitch Help Center:

Corporate Office Address:

548 Market St #99953
San Francisco, California 94104-5401
United States

Stitch Rating Based on 2 Reviews

Rating details

more details
Additional Fees
Product or Service Quality
Price Affordability

Rating stats

Rating trend

How Good is Stitch's Customer Service?

Kathryn A Wlf
Kathryn A Wlf
Feels Disappointed | Jun 27, 2024

I need a mailing label to return some clothes. I have yet to get a mailing label. Stitch Fix said they emailed me one but the attachment was blank. No resolution.

Read full quote
Brenda B Onr
Brenda B Onr
Feels Disappointed | Apr 21, 2023

Non-contact customer service stinks.....

Read full quote

Summary of Stitch Customer Service Calls

00:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Stitch?

Return/ Replace Question:

  • “Return pClothes”
  • “Returns”
  • “Return”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancelation”
  • “Cancel”

Payments and Charges Question:

  • “Fraud on my account”
  • “Problem with billing”
  • “Took my money”

Request for Information Question:

  • “About a product”
  • “Looking for merchandise”
  • “To find out what I owe on a skirt I kept”

Shipping and Delivery Question:

  • “Stop upcoming delivery”
  • “Received delivery of something I didn't order”
  • “Incorrect size information”

Account Question:

  • “Account”
  • “Balance of credit?”

Product/ Service Question:

  • “False withdrawal”
  • “Damaged item”

Cards Question:

  • “My card is being used in your store i didnt make any purchase. Please contack me”
  • “Gift Card purchase”

Website/ Application Question:

  • “I am not interested in stitch just got onto the website and I don't know what I did that I ordered it”

Refund Question:

  • “Refund payment”

Other Question:

  • “Exchaned item”
  • “To close out my order”
  • “I want my money you owe me”

Compare Stitch To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Fling Finder
6 reviews
Fitness Singles
Has Verified Representatives
63 reviews
Kik Messenger
61 reviews
Write a review
Do you have something to say about Stitch? What happened? What can we help you with?
Submit review Don't show this popup